Buyer | Real customer reviews |
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A***a ![]() ![]() |
30 Oct 2018 14:31 Shoes are great. I'm excited. The shoes fit perfectly and look beautiful. Fast delivery. :) |
S***a ![]() ![]() |
30 Oct 2018 10:09 Great |
K***a ![]() ![]() |
30 Oct 2018 09:12 Velmi pěkné a pohodlné boty. Na velikost nohy 25 cm jsem objednala č. 10 a sedí perfektně. Very nice and comfortable shoes. On foot size of 25 cm I ordered 10 and sits perfectly. |
Customer ![]() ![]() |
29 Oct 2018 18:33 Excellent quality! Size is very small. I wear American size 7, ordered 8 but still too small. Did not deduct a start as Seller informed it fit smaller and check measurement. It is a genuine leather. Highly recommend. |
E***a ![]() ![]() |
28 Oct 2018 09:08 Чеботы are good, but not ugodal. Too big. Under the insole and thick socks are just. The store questions asked. |
A***a ![]() ![]() |
26 Oct 2018 11:55 The color is different than the picture |
Customer ![]() ![]() |
26 Oct 2018 11:29 Super comfortable very soft |
K***a ![]() ![]() |
26 Oct 2018 01:46 Very nice shoes, super soft leather without smell, soft sole, fits very good, I can recommend them and the store also. Good communication, fast shipping. |
J***l ![]() ![]() |
25 Oct 2018 12:16 I'm very happy with the purchase. The shoes arrived sooner than expected, they are well made. The leather is very soft and shoes are unbelievably comfortable. I ordered size 15 for feet that are 28cm long and they're perfect. |
I***a ![]() ![]() |
24 Oct 2018 13:36 I already bought 3 pairs of these shoes for me and my family and I love them. The quality is great, and the shoes are really really soft. I don´t want to wear another. Thank you :-) |
V***a ![]() ![]() |
24 Oct 2018 12:43 More than one month delivery, but the shoes are so soft and beatiful. I recommend order due to leg lenght in tab, not bigger. |
E***a ![]() ![]() |
24 Oct 2018 08:25 Everything great, good price, leather, good quality, good flexibility, good shape. Only the green color is rather like olives. |
E***a ![]() ![]() |
24 Oct 2018 08:20 Good quality, real leather, soft, good shape. Extra laces. I recommend. |
A***a ![]() ![]() |
24 Oct 2018 06:39 Really nice!!! Perfect! |
Customer ![]() ![]() |
24 Oct 2018 04:15 The open parcel). It was all perfectly! Very soft comfortable, comfortable, toe laid, hard, heel is no, just the skin. Look, more than good. The well-known brand exactly comparable. See how to wear. Definitely recommend! |
Customer ![]() ![]() |
23 Oct 2018 21:50 Very much. Thank you. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.